Website Amazon
About the job
Job Summary
DESCRIPTION
Are you a skilled writer and technology enthusiast pursuing a future in technical communication? The technical documentation team at Amazon Web Services (AWS) is seeking students to join us as summer interns. In this position, you will apply your education and refine your technical writing skills with hands-on experience. You will produce high-quality, external publications that help customers achieve their goals. As a Technical Writer intern, with the guidance of a mentor, you will complete a project that resembles the work done by full-time, professional Technical Writers. You will deliver accurate, well-written, useful, and customer-focused documentation. You will work with other Technical Writers as well as Software Development Engineers, Product Managers, UX Designers, UX Researchers, and other roles in a cross-functional, distributed environment. The ideal candidate has excellent writing skills and technical aptitude. To be eligible, applicants must have at least one semester or quarter remaining after the internship; applicants currently enrolled in an Associate’s or Bachelor’s Degree program must have a prospective graduation date in or after Spring 2023. Applicants who are enrolled in a Technical Writing/Technical Communications certification program must have an Associate’s or Bachelor’s Degree and complete the certification after the internship to be eligible for a full-time offer from the AWS Documentation team. The AWS Documentation team writes and provides support for a diverse audience consisting of developers, DevOps professionals, IT professionals, technical program managers, and scientists. We have both the technical background and the writing background that enable our team to deliver high-quality technical documentation. On behalf of our customers, we do much more than just write the docs. We innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers’ needs. We partner with software developers to learn the inner workings of AWS services so that we can influence design and the customer experience. We know that what we do makes a difference in the successful adoption and implementation of AWS services. AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. AWS Platform is the glue that holds the AWS ecosystem together. Whether its Identity features such as access management and sign on, cryptography, console, builder & developer tools, and even projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second.
Key responsibilities
- Work closely with a mentor to complete a scoped and predefined project
- Produce high-quality documentation for AWS customers
- Follow a style guide to produce content that is consistent with AWS standards
- Collaborate with experienced Amazonians in a multi-disciplinary environment
- Produce examples for developers, such as example code, demo apps, or Jupyter notebooks
Upon successful completion of the internship program, select interns will receive return full time offers as Technical Writers. Are you ready to embrace the challenge? Come build the future with us.
Amazon internships are full-time (40 hours/week) for 12 consecutive weeks in the summer. Applicants should have at a minimum one quarter/semester remaining after their internship concludes. Applicants who are enrolled in a certification program must have a Bachelor’s Degree and complete the certification after the internship to be eligible for a full-time offer from the AWS Documentation team.
Note: Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please login to your candidate portal. Please note that we are reviewing a high volume of applications and appreciate your patience.
Mentorship & Career Growth
Our team is dedicated to supporting new team members in an environment that celebrates knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skillset.
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.
Work/Life Harmony
Our team puts a high value on work-life harmony. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility and encourage you to find your own balance between your work and personal lives.
Basic Qualifications
- Currently enrolled in a Bachelor’s or Master’s degree program in Computer Science, Liberal Arts, English, OR a related field
- Currently enrolled in certificate program in Technical Communication or Technical Writing and has completed a Bachelor’s or Master’s degree in Computer Science, Liberal Arts, English, or a related field
- Experience writing content that helps people complete technical tasks, such as programming, administering IT systems, using enterprise applications, or implementing cloud-based solutions
- Ability to write example code in a programming language, such as Python, Java, JavaScript, Ruby, .NET, or Go
Preferred Qualifications
- Demonstrated ability to write content that is clear, well organized, and grammatically correct
- Experience with cloud computing, Web Services, IaaS, PaaS, or related areas
- Excellent attention to detail
- Excellent interpersonal skills
- A proactive and open-minded attitude to resolving problems and delivering results
- Passion to thrive in a fast-paced, ever-changing environment
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Company – Amazon Dev Center U.S., Inc.
Job ID: A1922009
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