Mastercard Summer Internship Programme – UX Designer In Salt Lake City

About the job

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

UX Designer

Overview

Are you a talented UX Designer with a strong visual eye and a passion for technology and innovation? Do you have a strong track record in rapid prototyping, collaborating with cross-functional teams, and learning how to design for new technologies (voice, augmented reality, artificial intelligence, internet of things)?

Mastercard Labs is looking for brilliant and passionate UX Designers to join its customer-facing global innovation services team – Labs as a Service. Mastercard Labs as a Service is a rapid-prototyping and innovation design services team, working with Mastercard’s global customer base of Fortune 500 companies, and spanning all aspects of global commerce.

In this UX Designer role, you will be a key member of a highly agile team of engineers and designers, working to build product prototypes and pilots, in collaboration with global brands in commerce. This is an opportunity to become part of a world-class innovation team, dynamically solving real-world customer problems, and delivering transformational product and service solutions focused on globally trending topics and issues.

Responsibilities

• In this role you will travel with a team of engineers and creatives to deliver innovation events at client sites across the US, and occasionally internationally. This job requires 25% – 35% travel. Willingness to travel is a must, and a desire to travel is a plus.
• For each event, you’ll work to understand the client and their customer, the problem to be solved, and decide on the best design approach. You’ll be responsible for creating sketches, flows, wireframes, visuals, and/or hi-fidelity prototypes as needed to collaboratively design with the client and the Labs as a Service team.
• When not traveling, your days will be a mix of preparing for upcoming events by researching and prepping materials, and wrapping-up completed events by making final changes to the deliverables.
• In addition to these innovation events, you will also support longer-term engagements such as detailed design iterations and prototyping for concept and usability testing, as well as pilot build-outs.

Desired Skills

• Experience in a UX Designer role, preferably with mobile applications.
• Experience presenting designs and explaining design decisions to high-level stakeholders.
• Experience working closely with developers and product owners and ability to help drive consensus amongst differing viewpoints.
• Ability to work quickly and independently, and to accept feedback, direction, and shifting priorities graciously.
• Ability to collaborate well and work as a team to achieve the best outcome.
• Experience with design thinking or other innovation/user experience design and ideation methodologies and techniques. (Experience facilitating design exercises a plus.)
• Experience creating and/or using a variety of design artifacts, for example personas, journey maps, user flows, scenarios, storyboards, sketches, and wireframes.
• Experience with common UX design and prototyping tools such as Figma, Sketch, Axure, InVision, Adobe Creative Suite, etc.
• Strong visual design skills and a passion for creating compelling, intuitive, and beautiful interfaces.
• Experience with print design, illustration, and/or visual identity a strong plus.
• Experience in both start-up and corporate environments a plus.

COVID-19 Considerations

We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.

In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.

About Mastercard

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

Responsibilities

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.